As a top Las Vegas dispensary, Planet 13 strives to provide the best quality recreational cannabis, cannabis extracts, and infused products available at competitive prices and with compassion that can only come from those who are knowledgeable in the field. 

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Summary

Assist with daily retail store operations and empowers team by providing clear direction and ongoing coaching and support. Manage other store personnel as assigned by General Manager.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Help with daily operations, and opening and closing procedures per hours of operation.
• Adhere to all policies, process, procedures, and roles per employee contract.
• Maintain a clean, sanitary and organized work environment.
• Must comply with HIPAA guidelines as put forth by Federal regulations.
• Work with senior management team to increase sales and traffic volumes.
• Comply with company cash handling polices.
• Empowers team by providing a clear direction and providing ongoing coaching and support.​
• Maintains highest level of presentation, customer service, and compassion to all customers.
• Stays informed and knowledgeable about state and local laws, regulations and industry news.
• Maintain daily cleaning requirements including, sweeping, mopping, dusting of your work station, interior glass displays, employee restroom, and patient waiting areas. Keep displays clean, organized, and properly stocked.
• Daily compliance with MME policies including but not limited to; state/local regulation compliance, security protocols, access protocols, inventory tracking, dress code, and work schedules.
• Ensuring hourly sales numbers and customer counts are send hourly via text messaging sales group. Comply with all HR policies including confidentiality and non-disclosure.
• Review and delegate job responsibilities to direct reports, ex; operations, facilities, cleaning and etc.
• Manage receptionist and other store personnel as assigned by General Manager.
• Participate in weekly management meetings.                                                                                                                   
• Communicate any work issues related to the store to the General Manager, ex; customer complaints, employee work issues, safety concerns, product shortage, and etc.
• Responsible for onboarding and training new hires.
• May assist in the hiring process by participating in interview process.      

Supervisory Responsibilities Directly supervises 10 to 30+ employees in the Sales and Customer Service Departments. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and stoop, kneel, crouch, or crawl.  The employee is frequently required to stand; walk; sit and reach with hands and arms.  The employee is occasionally required to climb or balance and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, gender identity, disability status, or protected veteran status. The Company will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws.

Planet 13 would like to make its customers aware that certain individuals might try and approach them, call them, email them, text them, or reach out to them via social media, presenting themselves as our employees and/or affiliates to try and gain access to your personal information. This is a phishing scam. Planet 13 will never call a potential employee or customer for any form of payment in return for training material, ask for anyone’s direct deposit information, and their banking login and password. Planet 13’s Board Members, and Executives do not work as recruiters and do not communicate with potential employees directly via any form of communication nor do they engage in the offering of positions to potential employees. These claims and offers are fraudulent and we advise everyone to use discretion when handling these situations. If you feel as though you have been a target of this type of scam, please reach out to your local law enforcement. Thank you.

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