As a top Las Vegas dispensary, Planet 13 strives to provide the best quality recreational cannabis, cannabis extracts, and infused products available at competitive prices and with compassion that can only come from those who are knowledgeable in the field.  

We are seeking a knowledgeable and engaging Cannabis Training Specialist to join our team and lead the development of high-quality training programs for our staff. In this role, you will ensure employees are well-educated in product knowledge, compliance requirements, customer service standards, and industry best practices. The ideal candidate brings expertise in the cannabis sector, strong communication skills, and a passion for creating effective learning experiences that support team performance and uphold our company’s commitment to safety, compliance, and exceptional service.

Summary
The Training and Development Specialist plays an instrumental role in identifying training needs, creating and implementing training modules, and managing training interventions from inception to completion. This role involves designing engaging curriculum and content tailored to various learning styles, delivering training through multiple platforms, and continuously improving content based on feedback and industry trends.
Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Assist with the implementation of company policies, SOPs, and performance standards within training programs.
• Develop, update, and maintain high-quality training materials including classroom handouts, e-learning modules, instructional videos, manuals, and job aids.
• Refresh and improve existing training content to ensure accuracy, engagement, and alignment with current operations.
• Collaborate with department leaders to convert operational needs into clear, well-structured training modules.
• Maintain and continuously improve the curriculum database, ensuring version control, proper organization, and accessibility.
• Monitor incoming training needs using the Training Request Form; ensure timely follow-up and communication with management and requesting departments.
• Assist with scheduling, coordinating, and hosting internal and external training sessions, including third-party vendor training.
• Support the rollout of new training initiatives, tools, systems, and compliance requirements across departments.
• Help facilitate onsite and virtual training sessions including meetings, seminars, workshops, and team development activities.
• Conduct new-hire orientation and ensure all onboarding training is delivered consistently and professionally.
• Ensure training delivery meets departmental standards for clarity, accuracy, engagement, and alignment with company values.
• Identify departmental strengths, skill gaps, and training needs through observation, metrics, performance trends, and feedback.
• Provide recommendations and solutions to enhance efficiency, guest experience, and operational performance.
• Stay informed about industry trends, state/local laws, and emerging best practices in training and adult learning.
• Comply with all HR policies including confidentiality, non-disclosure, and ethical conduct standards.
• Maintain daily compliance with all company policies including but not limited to: state/local regulatory requirements, security and access protocols, safety procedures, dress code, and scheduled work hours.
• Maintain a clean, organized, professional work environment that reflects company standards.

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:
Continuous Learning - Seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills.
Job Knowledge - Competent in required job skills and knowledge; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
Use of Technology - Demonstrates required skills; adapts to new technologies.
Communications - Expresses ideas and thoughts verbally; exhibits good listening and comprehension; selects and uses appropriate communication methods.
Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
Adaptability - Adapts to changes in the work environment; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long/additional hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; undertakes self-development activities; asks for and offers help when needed.
Innovation - Meets challenges with resourcefulness.
Judgment - Exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process.
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Instructional Design – Applies adult learning principles; develops clear, engaging training content; organizes complex information into easy-to-understand modules, guides, and e-learning.
Presentation Facilitation Skills – Creates a positive learning environment; engages learners through effective presentation and facilitation techniques; adapts delivery style to audience needs; manages group dynamics.
Critical Thinking – Identifies skill gaps, root causes, and training needs; evaluates information objectively; proposes efficient, practical training solutions.
Attention to Detail – Maintains accurate records and compliant documentation; reviews training materials thoroughly; ensures all content is current and error-free.
Customer/Guest Experience Focus – Aligns training objectives with guest experience standards; reinforces behaviors that deliver exceptional service and brand consistency.
Compliance Mindset – Understands and follows state and local cannabis regulations; ensures training content and materials meet all compliance requirements; maintains accurate, auditable records.
Time & Project Management – Prioritizes competing deadlines; coordinates training schedules; manages multiple projects with accuracy and follow-through.

Qualifications                                                                                                                                                           
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed beloware representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); or 1 year related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules and regulations, operating and maintenance instructions, and procedure manuals. 
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
To perform this job successfully, an individual should be proficient in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and industry-specific software.
Certificates, Licenses, Registrations
NV Dispensary Agent Card Required; Additional NV Agent cards may be required due to business needs
OSHA 10 (Company Paid) To be completed within 6 months of hiring
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, gender identity, disability status, or protected veteran status. The Company will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws.


Planet 13 would like to make its customers aware that certain individuals might try and approach them, call them, email them, text them, or reach out to them via social media, presenting themselves as our employees and/or affiliates to try and gain access to your personal information. This is a phishing scam. Planet 13 will never call a potential employee or customer for any form of payment in return for training material, ask for anyone’s direct deposit information, and their banking login and password. Planet 13’s Board Members, and Executives do not work as recruiters and do not communicate with potential employees directly via any form of communication nor do they engage in the offering of positions to potential employees. These claims and offers are fraudulent and we advise everyone to use discretion when handling these situations. If you feel as though you have been a target of this type of scam, please reach out to your local law enforcement. Thank you.