Customer Service Specialist - Part Time - Florida
Panama City Beach, FL
Part Time
Entry Level
Planet 13 (formerly VidaCann) is proud to be one of the largest, most advanced and sustainable providers of medical cannabis in Florida. Our mission is to help our Florida friends and neighbors live their healthiest lives with our all-natural, sun-grown cannabis products.
We are currently looking for a Part-Time Customer Service Specialist to join our growing team here at our brand-new dispensary in Panama City Beach! The goal of a Customer Service Specialist is to provide excellent customer service by focusing on education, awareness, and client solutions.
Essential Duties and Responsibilities:
Benefits for Part-Time employees:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand, walk, sit, reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to heat. The noise level in the work environment is usually moderate.
This job position may involve exposure to cannabis, cannabis odors, and cannabis smoke, which is a Schedule I controlled substance under federal law.
Planet 13 would like to make its customers aware that certain individuals might try and approach them, call them, email them, text them, or reach out to them via social media, presenting themselves as our employees and/or affiliates to try and gain access to your personal information. This is a phishing scam. Planet 13 will never call a potential employee or customer for any form of payment in return for training material, ask for anyone’s direct deposit information, and their banking login and password. Planet 13’s Board Members, and Executives do not work as recruiters and do not communicate with potential employees directly via any form of communication nor do they engage in the offering of positions to potential employees. These claims and offers are fraudulent and we advise everyone to use discretion when handling these situations. If you feel as though you have been a target of this type of scam, please reach out to your local law enforcement. Thank you.
We are currently looking for a Part-Time Customer Service Specialist to join our growing team here at our brand-new dispensary in Panama City Beach! The goal of a Customer Service Specialist is to provide excellent customer service by focusing on education, awareness, and client solutions.
Essential Duties and Responsibilities:
- Greet, assist, and provide information and necessary services to customers.
- Verify customer ID and cannabis card status.
- Discuss and make appropriate product recommendations to customers based on their physician’s recommendation.
- Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers.
- Dispense medication and collect payment via POS register, or upon delivery, in the form of approved payment methods (cash, debit, credit).
- Maintain all online pick-up orders and more
- High school diploma or equivalent
- Minimum of 2 years’ prior customer service related experience involving direct patient/customer interaction, preferably in specialty retail, hospitality, or health and wellness field.
- 21 years or older
- Acceptable driving record
- Ability to pass drug testing and Level 2 Florida State background check
Benefits for Part-Time employees:
- Competitive pay, monthly incentives and advancement opportunities
- 401k Retirement Plan
- Wellness Benefit Plan
- Sick Time
- Early access to wages, before payday
- Employee discount
- Life Insurance
- Critical Illness Insurance
- Cancer Insurance
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand, walk, sit, reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to heat. The noise level in the work environment is usually moderate.
This job position may involve exposure to cannabis, cannabis odors, and cannabis smoke, which is a Schedule I controlled substance under federal law.
Planet 13 would like to make its customers aware that certain individuals might try and approach them, call them, email them, text them, or reach out to them via social media, presenting themselves as our employees and/or affiliates to try and gain access to your personal information. This is a phishing scam. Planet 13 will never call a potential employee or customer for any form of payment in return for training material, ask for anyone’s direct deposit information, and their banking login and password. Planet 13’s Board Members, and Executives do not work as recruiters and do not communicate with potential employees directly via any form of communication nor do they engage in the offering of positions to potential employees. These claims and offers are fraudulent and we advise everyone to use discretion when handling these situations. If you feel as though you have been a target of this type of scam, please reach out to your local law enforcement. Thank you.
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